I am trying to install KB2667402 via Windows Update and it always fails with a 8024200D error. I've tried several things, all unsuccesful:
- Downloading the MSU file and executing (failed)
- Disabling RDP temporarily (didn't change a thing)
- Update readiness tool (it finished saying no errors)
- rebooting in safe mode (an error said that "This service cannot be started in safe mode")
- there is no antivirus installed so that can't be the problem
Sadly, I NEED this urgently because RDP just fails without it. Almost every time a user tries to connect, we get this error logged in Event Viewer:
"The Remote Desktop Services service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service." (EventID 7031).
Windows SP1 is already installed. This is the only "important update" pending, being Silverlight the only "optional" update pending. No update is in the "hidden" list of Windows update. The user does not use WSUS.
I really don't know what else to try. Any help will be greatly appreciated.