We have installed KB2621440 on our W2k8R2 servers. Most of them work fine, but on the two Exchange servers, RDP does not work any more except for one of our admins. In case any other admin logs on, the RDP process on the server crashes. The problem is reproducible. So far we have not been able to figure out what the difference between the user that works and the rest of the accounts is. The error logged is the following:
MachineName = Nocturne
Data = { }
Index = 2524526
Category = Application Crashing Events
CategoryNumber = 100
EventID = 1000
EntryType = Error
Message = Faulting application name: svchost.exe_TermService, version: 6.1.7600.16385, time stamp: 0x4a5bc3c1
Faulting module name: rdpcorekmts.dll, version: 6.1.7600.16952, time stamp: 0x4f1f9e66
Exception code: 0xc0000005
Fault offset: 0x000000000000a793
Faulting process id: 0x2290
Faulting application start time: 0x01cd02bea9a45d95
Faulting application path: C:\Windows\System32\svchost.exe
Faulting module path: C:\Windows\system32\rdpcorekmts.dll
Report Id: 20d32eb2-6eb2-11e1-b8f5-d8d385b2b4ac
Source = Application Error
ReplacementStrings = { svchost.exe_TermService, 6.1.7600.16385, 4a5bc3c1, rdpcorekmts.dll, 6.1.7600.16952, 4f1f9e66, c0000005, 000000000000a793, 2290, 01cd02bea9a45d95, C:\Windows\System32\svchost.exe, C:\Windows\system32\rdpcorekmts.dll, 20d32eb2-6eb2-11e1-b8f5-d8d385b2b4ac }
InstanceId = 1000
TimeGenerated = 15.03.2012 16:18:34
TimeWritten = 15.03.2012 16:18:34
UserName =
Site =
Container =
Any suggestions?
Best regards,
Christoph